Follow the step to guide you getting the right care solution
Your needs are important. That’s why Imani Healthcare Services has created a process to ensure your needs are understood and met.
Arrange an at-home meeting
Speak to a friendly member of our care team at your local office to arrange a complimentary Care Assessment
Agree your bespoke Care Plan
We work with you to create a bespoke Care Plan, tailored to you or your loved ones needs
Your home care begins
We identify and match a carer to you and your needs and your care begins
1. Verify Medical Coverage
First we verify your medical coverage to make sure we can provide services. We will provide guidance to you even if we do not take your insurance.
2. Introduce Ourselves
We want to make sure that you know who we are, and what we’re about, and want to work with us. We’ll walk you through our history, mission and core values and make sure we are a good fit for you!
3. Get to Know You and/or Your Loved One to Better Meet Needs
We realize personal care is just that: personal. Before we make any recommendations, we spend time getting to know you. We listen to your concerns, learn about your daily life. This helps us know the best way to move forward to secure the perfect fit for your needs.
4. Provide Resources to Choose Your Own Caregiver(s) or One of Ours
After we’ve learned about your needs, we can recommend members of our staff we believe will fit your lifestyle. You can choose to interview one of our caregivers, or you can choose a friend or family member to be your caregiver. The choice is yours!
5. Complete Opening Documents and Train Caregiver(s)
We take care of the onboarding process, ensuring that your chosen caregiver is equipped, to provide the care you need. We do this by sending one of our Supervisory Registered Nurses to your home to create a personal care plan and to train the PCA(s) that you’ve chosen to help you or your loved one. Our training process is top-notch.
6. Start Services
At Imani Healthcare Services, our job doesn’t stop once you’re comfortable with your chosen assistant. We stay in touch. We are available to help with questions on medical assistance, help you find backup staff if you need it, and provide other home care solutions. Once you’ve joined Imani Healthcare, you should never have to look for another agency as long as you need services.
